Guide · Luggage · Shinjuku
Leaving your suitcase in Shinjuku
On the Yamanashi trips you change between limited express, local trains, buses and taxis all day, and the stations at the far end have stairs, level crossings and no lockers. Leaving the large case in Shinjuku is what makes those days pleasant rather than exhausting. This guide covers where to leave it and how to get it back.
- Who this is for
- Trips that start and finish at Shinjuku
- When to drop off
- Before the morning limited express
- How long
- 2 days for one night, 3 days for two
- What you carry
- A daypack of about 4–6 kg
On this page
The short version
- If you start and finish at Shinjuku and are travelling by public transport, leave the large case there and carry one night in a small bag.
- Lockers charge by calendar day and the day turns over at 02:00, so one night usually costs two days and two nights usually costs three.
- The late return is what catches people. The staffed counter at Busta Shinjuku closes at 21:00; if your train gets in after that, use a station locker or a 24-hour shop instead.
- If you are not coming back to Shinjuku, do not leave anything there. Send the case on to your next hotel instead.
Which one to use
The answer follows from your departure time, your return time and the size of the case.
| Your situation | Use |
|---|---|
| You get back to Shinjuku after 21:00 | A station locker inside the JR gates or on the free passage, or a 24-hour ecbo cloak shop |
| The case is oversized, or there are several bags | The staffed Sagawa counter at Busta Shinjuku — but you must collect before 21:00 |
| You leave on an early train, around 06:30–07:00 | The Sagawa counter opens at 06:30, earlier than most options |
| You travel on a weekend or a long holiday | Book ahead — a Multi Ecube box, or ecbo cloak / Bounce |
| You are not returning to Shinjuku | None of these. Forward the case to your next hotel |
The three ways to leave a case in Shinjuku
| Option | Where | Hours | Price guide | Best when |
|---|---|---|---|---|
| Station lockers and Multi Ecube | Inside and outside the JR gates at Shinjuku | First to last train; up to three days, day turnover at 02:00 | Around ¥900 a day for a large box, varying by location; booking a box adds ¥500 | Closest to the platform, and the only option that works for a late return |
| Sagawa counter, Busta Shinjuku | Third floor of Busta Shinjuku, inside the tourist information centre | 06:30–21:00. Nothing can be collected after 21:00 | ¥800 a day up to 100 cm, ¥1,000 up to 160 cm, ¥1,500 up to 200 cm and 30 kg | Oversized cases, several bags at once, a pushchair, or an early start |
| Shop storage: ecbo cloak and Bounce | Cafes, shops and hotels around Shinjuku, booked on your phone | Set by each shop; some are open 24 hours | ecbo cloak ¥800 a day for a suitcase (¥500 for a bag); Bounce from about ¥500 a day | Weekends and holidays when the station lockers fill up, and late collections |
Station lockers: what to get right

- Inside or outside the gates. Inside the JR gates is quickest if you go straight from the locker to the limited express and straight back out at the end. Choose outside if you will change to a private railway or the subway, or head into the streets, when you get back.
- Shutters close at night. Lockers inside the underground malls and the station buildings become unreachable in the late evening. If your train gets into Shinjuku between 21:00 and midnight, use a locker inside the JR gates or on the free passage, which run to the last train.
- Multi Ecube can be booked. You can check availability and reserve a box on its site, which is worth doing on a weekend morning — the large boxes go first between 07:00 and 09:00.
- Opening the door normally ends the rental, so you cannot take one thing out and put the case back. Some boxes offer an open-and-close option for the day; check on the booking screen if you need it.
- Older lockers take an IC card or a key and cannot be booked. They are fine if you are early.
What goes in the daypack
Aim for about 4–6 kg. That is the difference between walking down from the hot spring to the park and regretting it.
| Bag | What |
|---|---|
| Carry with you | One or two nights of clothes, a warm layer (Lake Motosu and Minobu are colder than Tokyo morning and evening), rain gear, phone, camera, power bank and cables, passport or residence card, cash, cards, an IC card, and any medication. |
| Leave in the case | Clothes for the rest of the trip, souvenirs already bought in Tokyo, spare shoes, and full-size toiletries. |
| Never leave behind | Passport, tickets and wallet; medication you need during the trip; laptops and tablets, which some storage services will not accept; and anything you need to check in at your accommodation. |
What you will find at the Yamanashi end
If you do take the case with you, this is what is available once you are there.
| Station | Lockers | Step-free access | What to do |
|---|---|---|---|
| Kofu | Plenty outside the gates, including large sizes | Lifts throughout | You can leave the case here and do the Minobu Line as a round trip, if you come back through Kofu. |
| Yamanashishi | Multi Ecube on the concourse outside the gates, in three sizes | Lift available | There are only a few large boxes. Check availability on the day. |
| Minobu | Only a few, around the station | Footbridge or ramp | The tourist information office sometimes holds bags, but hours and capacity are limited. |
| Shimobe-Onsen and Kai-Tokiwa | None. Both are unstaffed | Stairs and a level crossing | There is nowhere to leave anything. If you are staying at Shimobe-Onsen, go straight to the ryokan and leave it there. |
If you are not coming back to Shinjuku
Prices, opening hours and booking conditions were checked against each operator’s own pages. They change, and the fee shown at the time of booking is the one that applies.
Related · Continue planning
Sources and check dates
Sources used to verify the facts on this page. Times, fares and opening hours change; confirm them again for your travel date.
Checked: Train and bus times 6 Sep 2026; facilities and fares 6 Sep 2026; lodging 6 Sep 2026
- JR East: Shinjuku Station
- Multi Ecube: smart lockers and advance booking
- Multi Ecube lockers: FAQ
- Multi Ecube: terms and the open-and-close service
- Multi Ecube: Yamanashishi Station concourse
- Sagawa Express: hands-free service centre at Busta Shinjuku
- Sagawa Express: luggage storage FAQ
- ecbo cloak: luggage storage booking
- ecbo cloak: how bags are counted
- Bounce: luggage storage network
- JR East: Kofu Station
- JR East: Yamanashishi Station
- JR Central: station guide